Website usability
There are no problems retrieving any of the information listed on this website. It is easy to navigate and seems to be designed very well. Different sections are divided with tabs, and are all clearly labeled to make it easy for the customer to find any information that he or she needs. Customers can easily sign up for a free account or chat with a customer service representative directly from the website. The Terms of Service and Privacy Policies are intelligently written and easy to understand. The pages load quickly, and the customer does not have to jump through a lot of hoops just to order a paper.
Pricing
The prices for written work from this essay service are some of the lowest out there for the type of work that they do. Any student on virtually any budget can afford to buy a high quality paper. For example, for High School level paper done within 11 days you will pay 12.99$, Master’s level paper done within 12 hours will cost 43.99$. The company offers discounts and pricing that is compiled as students pick and choose what services they want.
Support
The customer service department can be reached via chat, e-mail or over the phone. They are always there, 24/7. They can answer any questions their customers have, and they do it in a friendly, engaging manner. If someone has difficulties when placing an order, the customer service department is really great about helping customers walk through the process, step-by-step. They can explain the pricing plan or give advice about which of the options is the best one. This is a very good customer service department. They seem to take a personal interest in each customer.
Writing quality
The completed essay had excellent, well researched content and grammar. The writers knew how to address the subject exactly as it should have been approached. It was well within the deadline, and it contained every detail that we asked to be customized. It came with a report that proved there was no plagiarism in it. It was original, and was in our own voice.
Order processing peculiarities
- Free revisions within 48 hours
- Email delivery of writing projects
- Professional, Native English speaking writers
- Work is delivered, first, as a draft, for a customer to look over and request changes
Total
Overall, working with this company was a positive experience. The quality of the work was as high as it gets. The customer service department went out of their way to be accommodating. The pricing system was very fair, and quite low considering the speed with which orders are turned around, and how well they are written. We highly recommend this service.
